The Garrety Glass Advantage

Why Garrety Glass?

Are We The Right Company For You?

Advantage #1: Customer-Focused

It’s true that a lot of companies TALK about customer service and making it the #1 priority. At Garrety Glass, we decided that talk alone would not be enough.

First, you can’t have great service without great people. We insist that all our installers be given the resources to get the job done RIGHT and EFFICIENTLY. If they run into something they need to finish the job, they are empowered to go get it – no need for complicated requisitioning or checking with a supervisor for common sense stuff. Our team is made up of people that think for themselves and strive to meet our customers’ expectations.

We also listen to our customers and take into consideration their compliments & recommendations. What is working and what isn’t. Garrety Glass is committed to continuous improvement of our services so that we can consistently exceed our customers’ expectations.

What This Means To You: If you want a company that focuses more on DELIVERING GREAT CUSTOMER SERVICE rather than just talking about it, Garrety Glass is the outstanding choice.

Advantage #2: Experience

Doing quality glass work is all about experience. It is a skill and an art that is acquired from doing a huge number of jobs, each with its own set of challenges. Our installers are a special group – we see very little of the turnover that is all too common in the industry. For example, we have 3 members of our team with more than 30 years experience in the glass and glazing industry.

What This Means To You: If you have ANY type of glass work – from an ordinary repair all the way up to a full-blown sunroom addition – you can be confident that when you call Garrety Glass you are getting the highest-quality glass company with tons of experience.

Advantage #3: Value – Quality Products At A Fair Price

You should not have to choose between inferior products on the one hand or outrageous prices on the other. We are up front about who we are and what we do. We are a business and need to pay our people and make a profit. But we don’t think that is an excuse for squeezing every dime out of our customers.

We keep it simple and clean. We know what suppliers give us the best overall value in terms of quality, price, and lead times. We pass this value on to our customers, along with our industry best installation and service. We do it all without high-pressure sales games or pricing gimmicks.

What This Means To You: We use the simple formula: Quality Products + Fair Price + Best Installation & Service = Everyone Wins.

If Garrety Glass sounds like the kind of company you would like to do business with, contact us today!

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“You have done an exceptional job in selection and training of all the staff that has contact with your potential customers and those that would have contact after sales. I spoke with your staff first at the local home show at the York fairgrounds and was immediately impressed with the company’s image as projected by your staff. I again was impressed with Brandon Dietz the sales person that ultimately came to my home. I was again impressed with the young man that came out to do the final measurements for our shower enclosure. The young man that ultimately came back to install our enclosure was also very knowledgeable and courteous. I had repeated exposure to your office staff by telephone and again was impressed. Mr. Garrety, whoever is responsible for staffing and training, has done a remarkable job. Courtesy abounded from my very first contact with your personal and at all levels thereafter. There is no question; I will definitely recommend your company to all my friends and contacts at every opportunity. I will also contact your staff when I get ready to replace the two windows on the northwest side of my home.”

- Glen, York